Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- - Basic Store Information including store domain, owner email address, and Shopify subscription plan level
- - Customer Information including customer name and email address
- - Order Information including order name/number, financial status, fulfillment status, related customer, and total price
- - Product Information including product name, variant information, pricing, and imagery
- - Theme Information including HTML for current live theme
- - Discount Information including discount codes and their corresponding rules
Additionally, we collect the following types of personal information from your customers once you have installed the App: Information about individuals who sign up as advocates or friends for the referral program, such as their name, email address, IP address, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We never share your personal information or the information collected from your store's users with any third parties, except as legally required (see below) or as requested by the merchant..
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you use the App, we will maintain your information for our records unless and until you ask us to delete this information. Additionally, 48 hours after uninstalling the app, we will redact all personal information stored.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com.